Frequently asked questions

News

Here you can find the latest news about our adventures!

Please keep in mind that all new content is under testing and any bugs spotted, please feel free to direct message us on the live chat, and also we are recruiting for the testing users, if you are interested, please let us know! This will help us to improve the quality of the content and the user experience. Thank you for your support

The GetFit.Wales Team

Updates

Pipeline update - 16/1/2025

A happy new year to your all!,A full newspost to come but just wanted to let you know about the spike in usage and needing to run some maintenance on the fitbit connection,we aim to have a more permenant solution in the coming days and we appreciate your patience. This will require reconnecting.

Minor update - 25/10/2024

Behind the scenes work on the pipeline to reinforce the interaction with fitbit. We appreciate your continued patience on this matter as it has been a continued problem.,Limits have been added to the amount of notifications received and a plan has been formulated to provide a better solution to this in the future.,The device registration page has had some minor TLC

Minor update - 21/08/2024

Removed the Eisteddfod section from the menu - thank you to all participants!,Added some navigation to the home page, so if you are logged in already it will direct you to the adventure board

Bug fixes - 10/07/2024

Fixed an issue with the notifications regenerating themselves after deletion.

A new adventure board

This comes with a number of changes under the hood on how we rolled out each quarter.,Now take part in the adventure by claiming regions as your own, by completing quests and gaining points. Spend these points to unlock the region and temporarily take ownership.

A new homepage

A new look with some statistics and live testimonials, don't forget to submit your testimony to us to see it there!

Friends list

Add your friends and see their progress. Coming soon: go on quests together!

Live chat

Live chat directly with us with the icon in the bottom right corner.

Quest interface

We've taken the opportunity to revamp the quest list.

Notifications!

Keep track of your progress with the notification tab found in the top right corner. You will receive notifications such as: - No quest active - Quest completed - No devices connected - No data received - Achievement completed - The questionnaire awaits your response

Achievements

We've updated the achievement system, to accommodate the new adventure board and region specific quests! More to come on this front.

Decentralised reward system

We've updated the reward system to be more decentralised. This new approach will allow us to reward your efforts more personally.